Q. How can I specify detailed product quantity like 1.5 lbs?

A. Please, tap the number between "+" and "-" buttons to open detailed quantity keyboard.

Q. Can I do shopping on Apple Watch?

A. Yes. You can do shopping on your Apple Watch. Preparation of shopping list is done on your iPad/iPhone. The shopping itself can be done on your Apple Watch.

Q. Can I do shopping using widget on my iPhone?

A. Yes. You can do shopping using the app widget - but you should use older-type "Today View" widgets that are interactive:
 1) Scroll your iPhone screen to the very left until "Today View" widgets appear.
 2) Tap "Edit" button at the bottom of the screen.
 3) Tap "Customize" at the bottom.
 4) Tap "+" near the Shopping List app widget.
 You can expand/collapse the size of the widget by tapping he arrow button in top-right corner of the widget. You can open the full app by tapping app icon in top-left corner of the widget.
 The widget allows you to do the shopping. Preparation for shopping (preparing the shopping list) should be done by opening the app.

Q. How to organise multiple lists for different stores?

A. Current app vision suggests all stores in one place: if you need multiple stores, you can dedicate first 10 aisles (categories) for one shop, next 5 aisles - for another, and so on. Aisle order is adjustable.

Q. I use similar product lists again and again. Can I reuse my previous shopping lists?

A. Yes, you can save your current shopping list as a "template" and later you can quickly load your shopping list from the template.

To save your current shopping list as a template:
1) Tap share (arrow) button at the bottom-left corner of "Choose Products" list.
2) Tap "Save as Template".
3) Enter template name and tap "OK". This saves a snapshot of current shopping list. If you will continue doing changes to your shopping list - this will not affect the saved snapshot

To load your shopping list from template:
1) Tap "New Shopping" in "Shopping" screen.
2) Tap template name in the popup that appears.
3) You can make changes to the loaded shopping list. This does not affect the saved template.

Q. Can I adjust print formatting?

A. You can adjust print and email formatting in the app settings. Please, open standard "Settings" app, then find and tap "Shopping List" section in it. You can adjust printing and/or email formatting as ON/OFF.

Q. Can I download more product icons?

A. The app contains 120 built-in pictures library and also allows you to use emojis as pictures. More built-in pictures are not available, but you can add images from the internet:
 1) Google-search for images by adding keyword "transparent", for example: "chicken image transparent".
 2) When you see a picture in your browser on your iPad, tap and hold the picture. There appears a menu and you tap "Save" in it. The picture is saved in your photo library.
 3) Now you can use the picture in the app from your photo library.

If you browse your pictures on your Mac, you can create a photo album in your iPhoto program and then sync photos to device.

More options:
 * You can take your own picture (using camera or from photo library).
 * You can use similar built-in picture (for example, use picture of bunch of vegetables for any produce product).

Q. Can I adjust product icons that they all (built-in and custom) are rectangular?

A. You can adjust icon appearance in the app settings:
 1) Open standard Settings app and find Shopping List section in it.
 2) Turn icon framing as ON.

Q. The search feature allows selecting only one product at a time after searching. Can I select multiple products from the filtered list?

A. Yes, you can adjust that in the app settings. Please, open standard Settings app, open Shopping List section in it. In section "Search" switch "Multiple Selection" to "ON". Now the list will stay filtered until you remove filter by tapping "x" button and you can select multiple products from the filtered list.

Q. After redownloading the app from the App Store it started showing ads, but I previously paid to remove ads

A. Please tap "i" in "Choose Products" screen, tap "Remove Ads", tap "Restore Purchases". This will restore any previous purchases if they exist.
If this does not help, but you are sure you previously had the app without ads, it is possible that you have downloaded different app than you had before. Please check FAQ question "I can not find my original Shopping List app".

Q. How to sync data across multiple devices?

A. The app syncs data between your devices automatically. For sync to work, you need iCloud enabled in settings:
 1) Open Settings app -> tap your account section -> tap iCloud section -> tap iCloud Drive section -> iCloud Drive should be "ON" -> tap apps section -> "Shopping List" should be "ON"
 2) Open Settings app -> tap Shopping List section -> iCloud should be "ON".

Q. How to sync data across family members?

A. You can create "Sharing Group" and sync your shopping list accross mutiple persons that belong to that group.
To create the sharing group:
 1) Tap button "i" in "Choose Products" screen -> tap "Manage sharing group".
 2) Choose invitation method (recommended - email) and send invitation to a person you want to sync your data with.
 3) When the person receives the invitation, he/she should open the invitetion on the device that has the Shopping List app installed. He/she should click the link inside the invition. Upon click, the Shopping List app opens and adds the person to the sharing group.
 Note, only one person should create the sharing group. Other persons should just accept the invitations and not create the groups themselves. If other person has also created a sharing group - he/she won't be abble to accept the invitations. If this happens, they should stop their redundant sharing group and then retry to accept the invite.

Q. How to backup my data?

A. In most cases, you have your data in iCloud and this serves as enough level of backup, so when you delete and reinstall the app - wait a bit and it will download your data from iCloud. However, for safer level of backup you can backup your data as a single file to your Mac.

How to backup Shopping List data from your iPhone/iPad to your Mac:
 1) Connect your iPhone/iPad to your Mac using usb cable. Apple may show you security prompts upon connection (both on Mac and iPhone/iPad), so please click them.
 2) Open the Finder app on your Mac. Your iPhone/iPad will appear here as a new Disk Drive.
 3) Click the appeared Disk Drive. You will see various folders inside and one of the folders will be "Shopping List".
 4) Expand the "Shopping List" folder. You will see "ShoppingList.sqlite" file under it.
 5) Drag-and-drop "ShoppingList.sqlite" file to your Mac desktop or any Finder folder you choose. Now you have the Shopping List backup file on your Mac.

How to restore Shopping List data from your Mac to your iPhone/iPad:
 1) Ensure that the Shopping List app is not running on your iPhone/iPad. To do that, swipe iPhone/iPad screen up from the very bottom - iPhone/iPad will display all running apps. If you see Shopping List app there - swipe to close it.
 2) Do the steps 1-5 described above, just drag-n-drop the "ShoppingList.sqlite" file to the opposite direction.

Q. I can not find my original Shopping List app on the App Store. What is happening?

A. 14 years ago we had 2 apps on the App Store: the free version and the paid version. Apps provided in two versions were de facto standard of the App Store of that time. However, in recent times, Apple started calling such behavior as "spamming of App Store" and started rejecting any further app updates until we removed one of the apps. That way the paid version of the app was suddenly and unexpectedly removed and is no longer available or supported.

How to check which app you have?
Look at the app icon: the paid version has blue dots inside the shopping cart, the free version has the red dots.

How to download the paid app if I still want to use it?
You can download the paid app from your purchases list:
 1) Open standard App Store app
 2) Tap your profile picture at top-right corner.
 3) Tap "Apps"
 4) Tap "My Apps"
 5) Search the list for Shopping List app
 6) Tap the cloud button on the found Shopping List app to download it

Can I transfer my data from the paid app to the free app?
Yes, you can transfer the data using your Mac or Windows computer. Please follow the steps of the FAQ question "How to backup my data". By following the steps, please drag-n-drop the "ShoppingList.sqlite" file from the paid app to your Mac and then - drag-n-drop the "ShoppingList.sqlite" file from your Mac to the free app.

Can I apply for refund if my app is no longer supported?
Yes, you can apply for refund by contacting the App Store of exact country from which you have bought the app. In most countries, you can do that easily by clicking "Report a problem" in the app purchase receipt email. Please note, the refunds are controlled and decisions are made by the store that sold the app.